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Serenity Worx — Terms & Conditions for All Services

By booking, purchasing, registering for, or participating in a Serenity Worx service, session, program, worxshop, event, reading, or other offering, you acknowledge and agree to the following Terms & Conditions.

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Purpose of Our Services

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Serenity Worx provides services designed to support personal growth, reflection, clarity, perspective, learning, and exploration across Life • Work • Spirit.

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Depending on the offering, services may include conversation-based support, coaching, educational experiences, intuitive guidance, spiritual practices, energy work, psychic or mediumship readings, group programs, worxshops, and other personal-development experiences.

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Each person’s experience is individual. Serenity Worx does not promise or guarantee any particular result or outcome.

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Personal Responsibility

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Our work is collaborative. You remain responsible for your own choices, decisions, actions, and outcomes.

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Information, perspectives, suggestions, intuitive impressions, exercises, or other material shared through Serenity Worx are offered as resources for your consideration. You are always free to decide what is appropriate for you.

 

Professional & Medical Disclaimer

 

Serenity Worx services are intended for personal growth, education, reflection, spiritual exploration, and informational purposes.

 

They are not a substitute for medical care, mental-health treatment, legal advice, financial advice, or other services provided by appropriately licensed professionals.

 

If you have a medical or mental-health concern, please seek assistance from an appropriate qualified professional. In an emergency or crisis, contact emergency services or an appropriate crisis resource.

 

Intuitive Readings & Mediumship

 

Psychic, intuitive, and mediumship services are subjective experiences intended for personal insight, reflection, spiritual connection, and entertainment purposes.

Information received during a reading should not be used as the sole basis for significant medical, legal, financial, relationship, career, or other life decisions. No particular connection, message, information, or outcome can be guaranteed.

 

Energy & Spiritual Services

 

Some Serenity Worx offerings may incorporate spiritual practices, energy work, shamanic practices, Reiki, meditation, or other complementary approaches.

 

Participation is voluntary. These practices are intended to support personal or spiritual exploration and well-being and are not intended to diagnose, treat, prevent, or cure any medical or mental-health condition.

 

Confidentiality & Privacy

 

We respect the personal nature of the information shared during individual sessions.

 

Serenity Worx will make reasonable efforts to keep information shared during private sessions confidential, except when disclosure is required by law or when there is an immediate concern involving safety or potential harm.

 

Group programs, worxshops, classes, and events involve other participants. While participants may be asked to respect one another's privacy, Serenity Worx cannot guarantee the confidentiality of information voluntarily shared with other participants.

 

Personal information collected through our website, bookings, purchases, forms, or communications is handled in accordance with our Privacy Policy.

 

Scheduling, Cancellations, Rescheduling & Refunds

 

Scheduling, cancellation, rescheduling, refund, transfer, and participation requirements may vary depending on the type of service or offering.

 

The policies presented during booking or checkout, together with any additional terms provided for a particular program, worxshop, event, product, or service, form part of these Terms & Conditions.

 

Where an offering has additional or different requirements, those specific terms will apply to that offering.

 

Payments & Purchases

 

Prices and payment requirements are provided at the time of booking or purchase. Payment may be required in full or according to the payment terms stated for a particular offering.

 

Digital products and downloadable materials are generally non-refundable once delivered or accessed, except where otherwise required by law or specifically stated at purchase.

 

Participation & Respect

 

Serenity Worx is intended to provide a respectful environment for conversation, learning, exploration, and personal growth.

Participants in individual or group offerings are expected to interact respectfully with Serenity Worx, its representatives, and other participants. Serenity Worx reserves the right to end or restrict participation when behavior is disruptive, threatening, abusive, or significantly interferes with the experience of others.

 

Intellectual Property

 

Unless otherwise stated, Serenity Worx materials—including workbooks, exercises, presentations, written materials, recordings, graphics, downloads, and educational content—are provided for the purchaser's or participant's personal use.

They may not be reproduced, distributed, resold, published, shared publicly, or used commercially without written permission from Serenity Worx.

 

Changes to Services or Terms

 

Serenity Worx may update services, pricing, policies, or these Terms & Conditions as the business evolves. The terms presented at the time of a booking, registration, or purchase will apply to that transaction unless otherwise required by law.

 

Questions

 

If you have questions about these Terms & Conditions or a policy that applies to a particular offering, please contact Serenity Worx before booking or purchasing.

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