Effective Date: October 18, 2026

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At Serenity Worx, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, subscribe to our communications, or use our services.

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1. Information We Collect

 

Depending on how you interact with Serenity Worx, we may collect:

 

- Your name, email address, phone number, and other contact information you voluntarily provide.
- Information submitted through contact forms, newsletter subscriptions, bookings, questionnaires, and service inquiries.
- Information related to purchases, registrations, and services.
- Website usage information collected through cookies and similar technologies.

 

2. How We Use Your Information

 

We use personal information to:

 

- Respond to questions and inquiries.
- Schedule and provide requested services.
- Process purchases and registrations.
- Send appointment confirmations and service-related communications.
- Deliver newsletters, resources, announcements, and promotional communications when you have subscribed.
- Improve our website, services, and visitor experience.
- Meet applicable legal and business obligations.

 

 3. Email Communications

When you voluntarily subscribe to Serenity Worx email communications, you may receive newsletters, reflections, resources, event announcements, and occasional information about our offerings.

 

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages or by contacting us directly.

 

Unsubscribing from marketing communications does not prevent us from sending necessary messages concerning services or purchases you have requested.

 

4. Sharing Information With Service Providers

Serenity Worx uses third-party platforms to operate its website, manage communications, schedule services, and process transactions.

 

These may include Wix and Simple Funnels, along with other service providers used to deliver our offerings.

 

We may share information with these providers as necessary to operate our business, subject to their applicable privacy and security practices.

 

We do not sell our newsletter subscriber lists.

 

5. Payment Information

 

Payments may be processed through third-party payment providers. Payment information is handled according to the applicable provider's policies and security procedures.

 

6. Cookies and Website Technologies

 

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

 

Where required by applicable law, visitors will be provided with appropriate choices regarding nonessential cookies.

 

7. Information Security and Retention

 

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

 

We retain personal information for as long as reasonably necessary to provide services, fulfill legitimate business purposes, comply with legal obligations, or address disputes.

 

No method of electronic transmission or storage can be guaranteed completely secure.

 

8. Your Privacy Choices

 

You may contact Serenity Worx to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and exceptions.

 

You may also withdraw consent to marketing communications at any time.

 

9. External Websites

 

Our website may contain links to third-party websites. Serenity Worx is not responsible for the privacy practices or content of those external websites.

 

We encourage visitors to review the privacy policies of any third-party services they use.

 

10. Children's Privacy

 

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 without appropriate authorization.

 

If you believe a child has provided personal information to us, please contact us.

 

11. Changes to This Policy

 

We may update this Privacy Policy as our services, technology, or legal obligations change.

 

Updates will be posted on this page with a revised effective date.

 

12. Contact Us

 

For questions about this Privacy Policy or requests concerning your personal information, please contact:

 

Serenity Worx  
Email: katrina@serenityworx.com  
Website: https://www.serenityworx.com